2. Search Available Sources

Search systematically through the source tiers below, adapting to what is connected. Don't stop at the first result — cross-reference across sources.

Tier 1 — Official Internal Sources (highest confidence):

• ~~knowledge base (if connected): product docs, runbooks, FAQs, policy documents
• ~~cloud storage: internal documents, specs, guides, past research
• Product roadmap (internal-facing): feature timelines, priorities

Tier 2 — Organizational Context:

• ~~CRM notes: account notes, activity history, previous answers, opportunity details
• ~~support platform (if connected): previous resolutions, known issues, workarounds
• Meeting notes: previous discussions, decisions, commitments

Tier 3 — Team Communications:

• ~~chat: search for the topic in relevant channels; check if teammates have discussed or answered this before
• ~~email: search for previous correspondence on this topic
• Calendar notes: meeting agendas and post-meeting notes

Tier 4 — External Sources:

• Web search: official documentation, blog posts, community forums
• Public knowledge bases, help centers, release notes
• Third-party documentation: integration partners, complementary tools

Tier 5 — Inferred or Analogical (use when direct sources don't yield answers):

• Similar situations: how similar questions were handled before
• Analogous customers: what worked for comparable accounts
• General best practices: industry standards and norms

3. Synthesize Findings

Compile results into a structured research brief:

## Research: [Question/Topic]

### Answer
[Clear, direct answer to the question — lead with the bottom line]

**Confidence:** [High / Medium / Low]
[Explain what drives the confidence level]

### Key Findings

**From [Source 1]:**
- [Finding with specific detail]
- [Finding with specific detail]

**From [Source 2]:**
- [Finding with specific detail]

### Context & Nuance
[Any caveats, edge cases, or additional context that matters]

### Sources
1. [Source name/link] — [what it contributed]
2. [Source name/link] — [what it contributed]
3. [Source name/link] — [what it contributed]

### Gaps & Unknowns
- [What couldn't be confirmed]
- [What might need verification from a subject matter expert]

### Recommended Next Steps
- [Action if the answer needs to go to a customer]
- [Action if further research is needed]
- [Who to consult for verification if needed]

4. Handle Insufficient Sources

If no connected sources yield results:

• Perform web research on the topic
• Ask the user for internal context:

…

analyze

帮助你快速查询指标、分析趋势成因，并生成面向干系人的数据报告。

Web Researcher MCP

帮助用户开展联网研究，检索真实来源并生成可靠结论与引用。